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Webby, NexBotix Website Chat Agent AI employee

Webby · Website Chat Agent

An AI chatbot for your website that learns your business in minutes

Webby reads your website, answers visitors’ questions in seconds, day or night, and turns conversations into leads with names, emails and phone numbers.

Hire WebbySee pricing

Free trial · No credit card · From ₹399 a month

Does this sound familiar?

  • Visitors leave because nobody answers the chat after office hours.
  • Your team answers the same five questions about price and delivery every day.
  • Chatbots you tried gave robotic, wrong answers because they didn’t know your business.
  • Interested visitors browse, leave and you never find out who they were.

Meet Webby.

“I’m Webby. I read every page of your website, then I answer your visitors the way your best salesperson would. When someone is interested, I ask for their details and send them to you.”

What Webby does

Everything you need for ai chatbot for website

Trained on your whole website

Webby crawls your domain, reads your pages and builds a summary of your business with links back to the source pages, so its answers are grounded in what you actually say.

Captures leads

When a visitor is interested, Webby collects their name, email or phone number and saves the lead to your dashboard.

One line to install

Paste a single script tag into WordPress, Shopify, Webflow, Wix or any HTML site. The widget appears on its own.

Your tone and rules

Set the welcome message and give the AI personality traits, rules and instructions, like which products to recommend or topics to avoid.

Bring your own AI

Already have an in-house model? Paste a cURL command and Webby detects the endpoint, headers and payload, stores tokens with AES-256-GCM encryption and falls back to the built-in AI if your server is down.

JavaScript API

Open, close or toggle the widget from your own buttons, and pass the logged-in user’s name, email and phone to the chat.

How it works

  1. 01

    Try it on your site for free

    Enter your website on the chatbot demo page and get a working demo trained on your content, with no signup.

  2. 02

    Train and customise

    Sign up, let Webby crawl your domain, then add services, a welcome message and any rules.

  3. 03

    Paste the script

    Copy the snippet for your platform into your site. Leads appear in your dashboard as visitors chat.

Your first day checklist

Five steps to get Webby working for you.

  1. 01Try the free demo on your own website
  2. 02Sign up and let the chatbot crawl your domain
  3. 03Add your services, a welcome message and any rules
  4. 04Paste the script into your site and test a few questions
  5. 05Check the leads page daily and follow up with new contacts

An example day

A day with Webby

  1. 7:15 AM

    A visitor asks if you deliver to their area. Webby answers from your shipping page.

  2. 1:30 PM

    Someone compares two plans. Webby explains the difference and links to pricing.

  3. 8:45 PM

    A visitor wants a quote. Webby takes their name and number and saves the lead.

  4. 2:10 AM

    An overseas visitor asks about returns and gets an answer straight away.

Webby vs doing it by hand

TaskBy handWith Webby
Answering after hoursNobody onlineAnswered 24/7
Same five questions dailyTeam time every dayHandled automatically
Capturing contact detailsVisitors leave anonymousSaved as leads
SetupHire or train staffOne script tag

Who uses it

Online stores

Answer sizing, shipping, returns and stock questions at 2 AM and recover visitors who would have left.

Service businesses

Qualify enquiries for clinics, agencies and consultants and collect contact details for a call back.

SaaS

Answer pricing and feature questions from your docs and route complex ones to your team.

Developers

Put your own AI model behind a production-ready chat widget with fallback, without building the UI.

Guide

The practical guide to AI chatbots for websites

In this guide

  1. What is an AI chatbot for a website?
  2. How does the chatbot learn about my business?
  3. Will an AI chatbot give wrong answers?
  4. How do I add the chatbot to WordPress, Shopify or Wix?
  5. Can I use my own AI model?
  6. How do I measure if the chatbot is working?
  7. Chatbot or live chat: which is better?
  8. What should the welcome message say?

What is an AI chatbot for a website?

An AI chatbot is a chat window on your website that answers visitors’ questions in plain language, using information about your business. Unlike old rule-based bots that only follow buttons, it understands free-text questions and replies in a natural way.

The best ones are trained on your own content, so they answer from your prices, policies and services instead of guessing, and they collect contact details when a visitor is ready to buy.

How does the chatbot learn about my business?

Webby crawls the pages on your domain and builds a summary of your business with links back to the pages it used. You can then add your services, a welcome message and custom instructions on top.

Because it learns from your website, the most useful thing you can do is keep the site current. Add a clear pricing page and FAQ, and the chatbot’s answers get better automatically.

Will an AI chatbot give wrong answers?

It can if it has nothing to go on. That is why grounding matters: Webby answers from your website and the details you add, and you can tell it to say “I’ll ask the team” for anything it isn’t sure about.

Read the first conversations, then refine its instructions. Most wrong answers come from missing information on the site, which is worth fixing for human visitors too.

How do I add the chatbot to WordPress, Shopify or Wix?

Copy the one-line script from the integration guide and paste it into your site. On WordPress use a header or footer code plugin or your theme settings; on Shopify add it to theme.liquid; on Wix and Webflow use the custom code setting.

The widget appears on its own once the script loads. You can open it from your own buttons with the JavaScript API and pass the visitor’s name and email if they’re logged in.

Can I use my own AI model?

Yes. If your company runs its own model or AI backend, paste a cURL command for it. Webby detects the endpoint, method, headers and payload, stores tokens encrypted with AES-256-GCM, and sends visitor messages to your model.

If your server is slow or down, it can fall back to the built-in AI, so visitors still get an answer.

How do I measure if the chatbot is working?

Look at three things: how many conversations it has, how many leads it captures, and which questions come up most. The leads page shows every captured contact.

The questions are a free research tool. If many visitors ask the same thing, put the answer on your website too.

Chatbot or live chat: which is better?

Live chat is great when someone is online, and frustrating when nobody is. An AI chatbot answers instantly at any hour and handles the common questions, while people take the conversations that need judgement.

Most small businesses get the best of both by letting the chatbot answer first and collect contact details, then following up personally on the leads it captures.

What should the welcome message say?

Say who it is, what it can help with and invite a question. For example: “Hi, I’m the assistant for Acme Café. Ask me about our menu, delivery areas or catering.”

Avoid generic greetings like “How can I help?” on their own. Telling visitors what to ask gets more conversations started.

What Webby won’t do

We’d rather you know the limits before you sign up.

  • Webby answers from your website and the details you add. If something isn’t written anywhere, it won’t make it up; keep your pages current.
  • It isn’t a replacement for a human on complex complaints. Use it to answer and capture, then follow up yourself.
  • The free demo covers 3 websites and up to 50 chat replies each.

Questions?

How do I add an AI chatbot to my website?

Sign up, let the chatbot crawl your site, then paste one script tag into your website. It works on WordPress, Shopify, Webflow, Wix and hand-coded sites.

Can I try it before signing up?

Yes. Enter your website on the free chatbot demo page to get a working demo trained on your content. You can try 3 websites with up to 50 replies each.

How does the chatbot learn about my business?

It crawls the pages of your domain and builds an AI summary with reference links. You can add your services and custom instructions on top.

Does it capture leads?

Yes. It collects visitors’ names, emails and phone numbers and saves them to the chatbot leads page in your dashboard.

Can I connect my own AI model?

Yes. Paste a cURL command for your in-house AI and the chatbot routes conversations to it, with encrypted tokens and an automatic fallback to the built-in AI.

Can I control the widget with JavaScript?

Yes. Use window.NexBotix.open(), close(), toggle() and setUser() to control the widget and pass user details.

Does the chatbot work on mobile?

Yes. The widget appears on desktop and mobile versions of your site once the script is installed.

Can I change the chatbot’s personality?

Yes. Use the custom AI prompt to give it personality traits, rules and instructions, such as tone of voice or topics to avoid.

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